A colleague who does not work with a client wants to see the client's medical-history form out of curiosity. How should the trainer respond?
- ALet the colleague view it on-site without making copies
- BShare it once the colleague signs the confidentiality agreement
- CDescribe the main conditions verbally instead of showing it
- DDecline, since access is limited to staff involved in the care
Show answer and explanations
Answer
D
Client health records are available only to staff who need them for the client's services; curiosity is not a legitimate reason for access.
A
Viewing without copying is still access without a need to know.
B
A confidentiality agreement does not create a legitimate need to know.
C
Describing the conditions verbally discloses the same confidential information.
D
Client health records are available only to staff who need them for the client's services; curiosity is not a legitimate reason for access.